1. About these terms
This website is operated by Easy Claim Sdn Bhd (Reg No: 202501040466 (1641875-W)) ("Easy Claim", "we", "us" or "our"). By accessing or using this website, you agree to these Terms of Use. If you do not agree, please stop using the website.
These terms apply to the public website only. Any services supplied by Easy Claim are subject to the separate proposal, engagement letter, service agreement or other written contract agreed with the relevant client.
2. Website information
The website provides general information about Easy Claim, independent medical opinions and reviews, medical expert coordination, and medical and injury claims-processing services. Website content is not medical, legal, insurance, financial or other professional advice and should not be relied upon as a substitute for advice specific to a particular matter.
We aim to keep the information accurate and current, but we do not guarantee that all content is complete, error-free or suitable for every purpose. Service descriptions are illustrative and do not constitute an offer or binding commitment.
3. Permitted use
You may view and use this website for lawful personal or business-information purposes. You must not:
- use the website in a way that breaches any applicable law or infringes another person's rights;
- attempt to gain unauthorised access to the website, its infrastructure or connected systems;
- introduce malware, interfere with website operation, or conduct disruptive automated activity;
- misrepresent an association with Easy Claim or use our content in a misleading way; or
- copy, republish or commercially exploit substantial website content without permission, except where permitted by law.
4. Enquiries and submitted information
Do not send patient records, medical reports, identity documents, claim files or other sensitive case information through a public website form or ordinary enquiry email unless Easy Claim has provided an approved secure channel and you are authorised to disclose the information.
Sending an enquiry does not create a professional, advisory or client relationship. An engagement begins only when the relevant parties enter into an appropriate written agreement.
5. Intellectual property
Unless stated otherwise, the website and its text, branding, graphics, layout and other content are owned by or licensed to Easy Claim and are protected by applicable intellectual-property laws. Easy Claim names, marks and logos may not be used without prior written permission.
6. Third-party services and links
The website may use or link to third-party services. Easy Claim does not control third-party websites and is not responsible for their availability, security, content or privacy practices. Access to third-party services may be governed by their own terms.
7. Availability and liability
The website is provided on an "as available" basis. To the fullest extent permitted by law, Easy Claim excludes implied warranties relating to the website and is not liable for indirect, incidental, special or consequential loss arising solely from use of, or inability to use, the public website.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.
8. Changes, governing law and contact
We may update the website or these terms from time to time. The revised terms take effect when published with a new "Last updated" date. These terms are governed by the laws of Malaysia, and disputes relating to them are subject to the jurisdiction of the courts of Malaysia.
Questions about these terms may be sent to enquiries@easyclaim.tech.